Knowledge Base - Yealink W60P / W56H

Yealink

Supported Yealink VoIP phones.

Yealink DECT Cordless

Supported Yealink DECT Cordless (or "Wireless") VoIP phones.

Yealink W60P / W56H

The W60P is a DECT cordless system supporting 8 handsets and 5 repeaters. The W60P can be expanded with additional:

  • W56H handsets
  • RT20 DECT repeaters / range extenders (5 total)

The W60P can handle up to 8 simultaneous calls.

Please see specifications for details.

Yealink W60P / W56H / RT20 Specifications
Setting up a Yealink W60P (Video)
Factory resetting a Yealink W52P/W60P
How do I update configuration / provisioning? [Yealink W52H / W56H]
Default Account / Line Backgrounds Colors on desk phones [Yealink]
How do I transfer calls? [Yealink]
Enable / Disable Call Waiting on phone setting [Yealink]
Determining the IP address on a Desk, Cordless, or Conference Phone [Yealink]
Connecting to the phone with a web browser (e.g., Chrome) [Yealink]
How do I use Call Forwarding? [Yealink]
How do I adjust call volume and muting? [Yealink]
How do I redial? [Yealink]
How do I use call History [Yealink]
How do I view and return missed calls? [Yealink]
!!! Local Personal Directory [Yealink]
Basic Menu Navigation [Yealink]
Receiving and Managing Multiple Calls [Yealink]
Consulting without Transfer [Yealink]
How do I place a three-way (3-way or N-Way) conference call? [Yealink]
Setting up a TP-Link TL-POE150S PoE injector (Video)
PoE Injector - what is it good for? (Video)

General Phone

General Telephone System Support Articles

Message Center / Voicemail

Information on the Message Center / Voicemail system and options.

Message Center (Voicemail) Setup
Accessing your Message Center (Voicemail)
Message Center (Voicemail) to Email Options
What is the difference between Call Forwarding, Find Me, and Follow Me?
VM2TEXT (Voicemail Transcription) Optional Service
VM2SMS (Voicemail to SMS) Optional Service
VM2SMS Message Formats
Voicemail Stats Report
Voicemail PIN Complexity Requirements

Feature Codes

Information on published system feature codes.

*41 / *42 How do I silence the music on hold?
**xxxxx How do I answer someone else's line? Directed Call Pick Up
*70 / *71 How do I enable / disable Call Waiting?
*78 / *79 How do I enable / disable Do Not Disturb?
*65 What's my extension / mailbox?
*67 / *68 Outbound Caller ID Blocking
How do I use a Conference Bridge?
ACD / Queue Options
Alarm Monitoring & VoIP
Can my phone behave differently "after hours"? Or for holidays?
Applying VoIP 911 Labels On Your Phone
Making International Calls
Self Serve Management (Tools->PhoneOpts)
Porting explained / required information and steps
Hosted VoIP vs. SIP Trunk - what's the difference?
What is a Conference Bridge?
Power Adapters - working from home

Internet

Internet Information, Access and Support

Estimating Internet data transfer & call capacity
Megabyte (MB) & Gigabyte (GB) vs. Mebibyte (MiB) & Gibibyte (GiB)
Understanding bits (b) vs Bytes (B)