Knowledge Base

Unlisted Phone

This is a good starting point for phone models which are not currently listed on our site. Check back soon or contact support if you need specific information on an unlisted model though as we are working on new content all the time!

Yealink SIP-T43U

The Yealink T43U is a 8 button, 10/100/1000Mb desk phone. Please see specifications for details.

Yealink SIP-T46U

The Yealink T46U is a 10 button, 10/100/1000Mb desk phone. Please see specifications for details.

EXP43

The Yealink EXP43 T4U Series Expansion Module pairs with the Yealink T43U, T46U and T48U IP Phones allowing users to increase the number of physical buttons.

Yealink CP920

The Yealink CP920 IP conference phone is a perfect choice for smaller conference rooms. It has a 20 foot / 6 meter pickup range.

Yealink CP930W

The Yealink CP930W IP conference phone is a perfect choice for small and medium-sized conference rooms requiring the freedom of wireless conference setup. This phone pairs with a base station (either included or pre-existing W60P) to provide clear high quality conference calls wherever you need them - all without wires!

Yealink CP960

The Yealink CP960 IP conference phone is a perfect choice for small and medium-sized conference rooms and can support two additional wired microphone units (CPE90) or 2 additional wireless microphone units (CPW90).

Yealink CP860 (EOL)

The Yealink CP860 IP conference phone is a solid choice for small and medium-sized conference rooms and can support two additional wired microphone units (CPE80). This product has been discontinued but is still supported.

FlexFax

FlexFax is BitBlock's comprehensive Fax-to-Email, Email-to-Fax, Fax-over-IP (via ATA) service which includes a numbers of possible service configurations.

Yealink SIP-T48G

The Yealink T48SGP / T48G is a colour touchscreen, 10/100/1000Mb desk phone. Please see specifications for details.

Yealink SIP-T29G

The Yealink T29G is a 10 button, 10/100/1000Mb desk phone. Please see specifications for details.

Yealink W60P / W56H

The W60P is a DECT cordless system supporting 8 handsets and 5 repeaters. Please see specifications for details.

Yealink W52P / W52H

The W52P is a DECT cordless system supporting 5 handsets and 5 repeaters. Please see specifications for details.

Yealink YLPOE30 PoE Power Injector

The Yealink YLPOE30 PoE Power Injector is a universal PoE power injector suitable for supplying power to a single device.

Yealink SIP-T21P-E2

Yealink's SIP-T21P-E2 is a very economical 2 button desk phone. Please see specifications for details.

Cisco SPA504

The Cisco SPA504G is a 4 button, 10/100Mb desk phone. Please see specifications for details.

Cisco SPA514G

The Cisco SPA504G is a 4 button, 10/100/1000Mb desk phone. Please see specifications for details.

Cisco SPA525G2

The SPA525G2 is a color wired and wireless office 10/100Mb desk phone with 5 programmable buttons, EHS and PoE support.

Cisco SPA500DS

The SPA500DS is a 15 button (30 function) Digital Sidecar / Reception Module compatible with SPA5XX Phones.

Cisco SPA112

The SPA112 is a 2 port Analog Telephone Adaptor (ATA). This box will convert the digital VoIP signals to PSTN style analog signals for fax machines, postange machines, etc.

Fanvil X4G

A Gigabit, colour phone with a secondary screen with 6 dedicated function buttons for a total of 30 additional functions (including line selection, headset, and MWI) which functions like a mini built in side car.

Cisco PA100-NA

The Cisco PA100-NA (or equivalent) is a 5V 2A power supply suitable for most Cisco and Yealink phones when a PoE switch is unavailable.

Soft Phone

Tools that enable telephony functions on computers or the use of office / home phone services and numbers on cellular phones and tablets

Email

Email client setup, interoperation and other support topics

General Tech Support

In support of various platforms we will put general knowledge base articles here. They might help us help you by remote support, or installing software, etc.