Knowledge Base - Fanvil X4G

General Phone

General Telephone System Support Articles

Message Center / Voicemail

Information on the Message Center / Voicemail system and options.

Message Center (Voicemail) Setup
Accessing your Message Center (Voicemail)
Message Center (Voicemail) to Email Options
What is the difference between Call Forwarding, Find Me, and Follow Me?
VM2TEXT (Voicemail Transcription) Optional Service
VM2SMS (Voicemail to SMS) Optional Service
VM2SMS Message Formats
Voicemail Stats Report
Voicemail PIN Complexity Requirements

Feature Codes

Information on published system feature codes.

*41 / *42 How do I silence the music on hold?
**xxxxx How do I answer someone else's line? Directed Call Pick Up
*70 / *71 How do I enable / disable Call Waiting?
*78 / *79 How do I enable / disable Do Not Disturb?
*65 What's my extension / mailbox?
*67 / *68 Outbound Caller ID Blocking
How do I use a Conference Bridge?
ACD / Queue Options
Alarm Monitoring & VoIP
Can my phone behave differently "after hours"? Or for holidays?
Applying VoIP 911 Labels On Your Phone
Making International Calls
Self Serve Management (Tools->PhoneOpts)
Porting explained / required information and steps
Hosted VoIP vs. SIP Trunk - what's the difference?
What is a Conference Bridge?

Fanvil

Supported Fanvil VoIP phones.

How do I transfer calls on Fanvil Phones?

Internet

Internet Information, Access and Support

Estimating Internet data transfer & call capacity
Megabyte (MB) & Gigabyte (GB) vs. Mebibyte (MiB) & Gibibyte (GiB)
Understanding bits (b) vs Bytes (B)