Knowledge Base - Can my phone behave differently "after hours"? Or for holidays?
This is known as a Time Condition. Time Conditions allow the phone system to behave differently based on different times of day, days of week, or months of year.
In addition to standard options (Monday to Friday from XX to XX), we can set options to account for Statutory Holidays on their observed days.
The current holiday schedule includes:
| 2020 | 2021 | 2022 | Holiday |
| Jan 1 |
Jan 1 | Jan 1 |
New Year's |
| Feb 17 | Feb 15 | Feb 21 |
Family Day (BC, AB, SK, ON) |
| Apr 10 | Apr 2 | Apr 15 |
Good Friday |
| Apr 13 | Apr 5 | Apr 18 |
Easter Monday |
| May 18 | May 24 | May 23 |
Victoria Day |
| July 1 | July 1 | July 1 |
Canada Day |
| Aug 3 | Aug 2 | Aug 1 |
Civic / Provincial Day |
| Sep 7 | Sep 6 | Sep 5 |
Labour Day |
| Oct 12 | Oct 11 | Oct 10 |
Thanksgiving |
| Nov 11 | Nov 11 | Nov 11 |
Remembrance Day |
| Dec 25 | Dec 25 | Dec 25 |
Christmas |
| Dec 26 | Dec 26 | Dec 26 |
Boxing Day |
There are a variety of schedules available. Schedules can include Christmas Eve, and New Year's Eve as well. Please inform Support which schedule you would like to use.
Applies To
All Products