Knowledge Base - How do I use my Cisco phone with my Bluetooth-Enabled Mobile Phone?

The Cisco SPA 525G/525G2 supports Bluetooth to allow use of the phone with a wireless Bluetooth-enabled headset. (See “Connecting Bluetooth Headsets” at the end of this section) The Cisco SPA525G2 also supports the use of your Cisco IP phone in conjunction with Bluetooth-enabled mobile phone.

You can do the following:

Pair your Bluetooth-enabled mobile phone and Cisco SPA 525G2. Your mobile phone is assigned a line button on your Cisco SPA 525G2. You can make and receive mobile calls using the Cisco SPA 525G2.
Switch audio for in-progress calls between your mobile phone and the Cisco SPA 525G2.
Import your mobile phone address book to your Cisco SPA 525G2 personal address book.
Use your Cisco SPA 525G2 as a “handsfree device” for your mobile phone.

NOTE * Not all mobile phones support this function.

See the list of Bluetooth-enabled mobile phones supported with the Cisco SPA 525G2 that is posted at the Cisco support community: http://www.cisco.com/go/smallbizsupport, and also consult the latest Cisco SPA 525G2 release notes available at cisco.com.

Enabling Bluetooth (Cisco SPA 525G/525G2)

Press the Setup button.
Scroll to User Preferences and press Select.
Scroll to Bluetooth Configuration and press Select.
With Bluetooth selected, press the Right Arrow key until a blue check mark appears.
Press Save.

Pairing Your Cisco SPA 525G2 with a Bluetooth-Enabled Mobile Phone

This feature is based on the following standard Bluetooth profiles:

Phone Book Access Profile 1.0
Handsfree Profile 1.5
Handset Profile 1.1

NOTE * Not all mobile phones support these functions. See the list of Bluetooth-enabled mobile phones supported with the Cisco SPA 525G2 that is posted at the Cisco support community at http://www.cisco.com/go/smallbizsupport , and also consult the latest Cisco SPA 525G2 release notes available at cisco.com.

To pair your Cisco SPA 525G2 with your Bluetooth-enabled mobile phone, you can either initiate pairing from the Cisco SPA 525G2, or from your mobile phone.

Initiating Pairing from the Cisco SPA 525G2

Enable Bluetooth as described in the “Enabling Bluetooth (Cisco SPA 525G/ 525G2)”
Press the Setup button.
Scroll to User Preferences and press Select.
Scroll to Bluetooth Configuration and press Select.
Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the following:

Handsfree—Your Cisco SPA 525G2 will operate as a handsfree device with a Bluetooth-enabled mobile phone.
Both—Your Cisco SPA 525G2 will operate with your Bluetooth-enabled mobile phone or operate with a Bluetooth headset. (See “Connecting Bluetooth Headsets”)

NOTE * Your Cisco SPA 525G2 will connect to only one device at a time (either the Bluetooth headset or the Bluetooth-enabled mobile phone.)

If multiple Bluetooth devices are in range of the Cisco SPA 525G2, the order of devices in the Bluetooth Configuration > Bluetooth Profiles list is used, and the device with a higher priority is activated first.

6. Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile screen.

7. Press Scan to scan for your mobile phone.

NOTE * Depending on the network environment (for example, the number of Bluetooth devices and noise level), your Bluetooth headset may not appear on the found devices list. Ensure the headset is powered on and has Bluetooth activated, and retry the scan.

8. In the Select a Bluetooth Device to Pair list, select the mobile phone to which you want to pair and press Connect.

The procedure varies depending on your phone model. You must turn Bluetooth on, and you may need to configure a separate setting to make your mobile phone discoverable by other devices. The following example uses an Apple iPhone.

Before starting, it’s helpful to find the MAC address of your Cisco SPA 525G2 IP phone. From your IP phone, go to the Setup menu and select Status. Select Product Information. The MAC address is displayed.

On your iPhone, click Settings.
Under General, choose Bluetooth. Ensure Bluetooth is turned on.
In the Bluetooth Window, under Devices, find the MAC address of your Cisco SPA 525G2 IP phone.
Select the MAC address of the Cisco SPA 525G2.
Enter the PIN (the default is 0000) and press Connect.

When paired with your mobile phone, the Cisco SPA 525G2 display screen assigns one of your line buttons to the mobile phone. A mobile phone icon with a flashing lightning bolt icon is displayed next to the mobile phone name, number, or other identifier (such as the phone model) for your phone.

NOTE * The name, number, or other identifier shown depends on what is configured on your mobile phone. If you have not configured a name on your phone, the phone may display your phone number or some other identifier (such as the phone model). The display name can vary depending on your phone model and configuration.

The Bluetooth phone icon colors show the status of your mobile phone and/or the Cisco SPA 525G2:

No icon—Bluetooth is disabled
Gray icon— Bluetooth is enabled, but the phones are not connected.
Blue icon—Bluetooth is enabled and the Cisco SPA 525G2 is connected to a headset.
Green icon—Bluetooth is enabled and the Cisco SPA 525G2 is connected to a mobile phone.

To verify the mobile phone configuration:

On the Cisco SPA 525G2, press the Setup Button.
Scroll to User Preferences and press Select.
Scroll to Bluetooth Configuration and press Select.
Scroll to Bluetooth Profiles and press the Right Arrow key.

The mobile phone appears in the list of Bluetooth devices.

Importing Your Mobile Phone Address Book into the Cisco SPA 525G2

NOTE * Not all mobile phones support this function. See the list of Bluetooth-enabled mobile phones supported with the Cisco SPA 525G2 that is posted at the Cisco support community at http://www.cisco.com/go/smallbizsupport , and also consult the latest Cisco SPA 525G2 release notes available at cisco.com.

To import your mobile phone book into the personal address book on the Cisco SPA 525G2:

Press the Directory softkey, or press the Setup button and select Directories.
Select Personal Address Book.
Press the Import softkey.

NOTE * Depending on your mobile phone, you may need to authorize the Bluetooth connection, even if the phone is already paired with the Cisco SPA 525G.

The phone displays a status message about the import.

If the import is successful, your imported contacts are shown in the Directory.

Making a Mobile Phone Call Using Your Cisco SPA 525G2

When you make a mobile phone call using your Cisco SPA 525G2, your Cisco SPA525G2 acts as a handsfree device for your phone. The call is made through your mobile phone, but the audio is present on the Cisco SPA 525G2 and the call control is done using the Cisco SPA 525G2, unless you switch back to your mobile phone. (See “Switching Audio from Your Cisco SPA 525G2 to Your Mobile Phone” section.)

Press the line button associated with your mobile phone (the line button is marked with a mobile phone icon with a flashing lightning bolt).
Do one of the following:

Enter a number to dial and press the Dial softkey.
Press the Directory softkey and select Personal Address book. Choose a number and press the Dial softkey.
Scroll to select a recently-called number and press the Select button.

NOTE * If you usually enter a digit before dialing (such as 9 to reach an outside line), remember that this call is made through your mobile phone. You should follow the usual practice for making calls on your mobile phone (for example, you probably do not dial a digit to reach an outside line on your mobile phone).

The outgoing call appears on both your Cisco SPA 525G2 and your mobile phone display. The Cisco SPA 525G2 displays an off-hook icon next to the mobile phone display name.

After the call is connected, the icon next to the mobile phone display shows that the call is established. The audio goes through the Cisco SPA 525G2, although the mobile phone display also shows a connected call.

Receiving Mobile Phone Calls Using the Cisco SPA 525G2

If your mobile phone is paired with the Cisco SPA 525G2, an incoming call to your mobile phone is also shown on the Cisco SPA 525G2.

Do one of the following:

Press the Answer softkey to connect to the call.
Press the red flashing line button associated with your mobile phone.
Pick up the Cisco SPA 525G2 handset.
Press Ignore to ignore the call.

Switching Audio from Your Cisco SPA 525G2 to Your Mobile Phone

NOTE * You can only switch audio back and forth between the Cisco SPA 525G2 and your mobile phone if the call is connected using the Cisco SPA 525G2-to-mobile phone feature. (For example, you cannot switch a call on your Cisco SPA 525G2 that is not associated with your mobile phone.)

Not all mobile phones support this function. See the list of Bluetooth-enabled mobile phones supported with the Cisco SPA 525G2 that is posted at the Cisco support community at http://www.cisco.com/go/smallbizsupport , and also consult the latest Cisco SPA 525G2 release notes available at cisco.com.

To switch audio from your Cisco SPA 525G2 to your mobile phone, on a connected call, press the Handsfree softkey.

Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA 525G2 When a mobile phone call is incoming, outgoing, or connected on your Cisco SPA 525G2, the Cisco SPA 525G2 display shows information about your mobile phone.

NOTE * Not all mobile phones support this function. See the list of Bluetooth-enabled mobile phones supported with the Cisco SPA 525G2 that is posted at the Cisco support community at http://www.cisco.com/go/smallbizsupport, and also consult the latest Cisco SPA 525G2 release notes available at cisco.com.

The display bubble shows the following information:

Battery
Battery indicator—Shows the battery life left on your mobile phone.
Signal strength—Shows the signal strength for your mobile phone.
Network (optional)—May show the phone network for your mobile phone.

Charging Your Mobile Phone Using Your Cisco SPA 525G2 You can use the USB port on the Cisco SPA 525G2 model to charge your Bluetooth-enabled mobile phone if your phone has a mini-USB port.

Connecting Bluetooth Headsets

Your phone is Bluetooth compatible and works with Bluetooth devices such as headsets.

To configure the phone to work with your headset, first enable Bluetooth:

Press the Setup button.
Select User Preferences.
Select Bluetooth Configuration.
With Bluetooth selected, press the Right Arrow key to turn Bluetooth On.
Press Save.

After enabling Bluetooth, create a profile for your headset:

Enable Bluetooth as described above.
Press the Setup button.
Scroll to User Preferences and press Select.
Scroll to Bluetooth Configuration and press Select.
Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the following:
- Phone—Your Cisco SPA 525G2 will pair with a Bluetooth headset only. Choose this option if you will not use the Cisco SPA 525G2 with a Bluetooth enabled mobile phone.
- Both—Your Cisco SPA 525G2 will use a Bluetooth headset, or operate with your Bluetooth-enabled mobile phone.

NOTE * Your Cisco SPA 525G2 will connect to only one device at a time (either the Bluetooth headset or the Bluetooth-enabled mobile phone.)If multiple Bluetooth devices are in range of the Cisco SPA 525G2, the order of devices in the Bluetooth Configuration > Bluetooth Profiles list is used, and the device with a higher priority is activated first.

Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile screen.
Press Scan to scan for your headset.

NOTE * Depending on the network environment (for example, the number of Bluetoothdevices and noise level), your Bluetooth headset may not appear on the found devices list. Ensure the headset is powered on and has Bluetooth activated, and retry the scan.

In the list of found devices, select your headset and press the Select button to edit the profile.
Scroll to PIN and enter the PIN for your Bluetooth headset.
Scroll to Connect Automatically and press the Right Arrow key to turn to On.
Press Connect. The profile screen displays and a check mark appears next to the headset if the connection was successful.