Knowledge Base - How to use Call History? [Cisco]

You can also view the Call History Lists from your PC using the IP Phone Web Interface. 

Viewing Call History Lists:

1. Press the Setup button.

2. Scroll to Call History and press Select.

3. Select the Call History list you want to view.  Available Call History lists are:

   • All Calls—Shows all calls placed, received, and missed on the phone.

   • Missed Calls—Shows the last 60 missed calls.

   • Received Calls—Shows the caller ID of the last 60 answered calls.

   • Placed Calls—Shows all calls placed from the phone.

4.  Press Select to view the list.

Deleting a Call History List:

1. Press the Setup button.

2. Scroll to Call History and press Select.

3. Scroll to the Call History list you want to delete.

4. Press Option and select Delete List.

5. Press OK to delete the list.

Calling from the Call History Lists

To dial a number from one of the Call History lists:

1. Choose the call.

2. Press Dial.

If the call was from a long distance number or an outside line, you may have to edit the call before dialing it. Press the EditDial button to edit the call and use the softkey buttons and keypad to edit the number.

Deleting an Entry from the Call History Lists:

1. In the call history list, choose the call.

2. Press Option and select Delete Entry.

3. Press OK.

Saving a Call History List Number to Your Directory:

1. In the call history list, choose the call.

2. Press Option and select Add to Address Book.

3. Press Select. The Address Book entry screen appears.

4. Edit the information (if desired) and press Save again. The entry is added to your directory.

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