Knowledge Base - How do I view and return missed calls? [Cisco]

The LCD screen on your IP phone notifies you if a call came in that was unanswered.

You can also turn off this feature, click here to see how

Returning a Missed Call

To return a missed call:

• If the LCD screen shows a missed call, press the Call Rtn button to return the call, before picking up the handset.

• If the LCD screen does not show a missed call, you can return or view a call from the Missed Call list. See “Viewing a List of Missed Calls” below.

Choose the call you want to return and press Dial.

If the call was from a long distance number, you may have to edit the call before returning it.

Press the Edit button to edit the call. Use the softkey buttons and keypad to edit the number.

Viewing a List of Missed Calls

To view a list of all missed calls:

• If the LCD screen shows a missed call, press the Miss softkey to view a list of missed calls.

• If the LCD screen does not show a missed call:

1. Press the Setup button.

2. Scroll to Call History and press Select.

3. Scroll to Missed Calls and press Select.

4. You can do one of the following:

• Press Dial to dial the number that called you.

• Press EditDial to edit the number before calling it, then press Dial.

• Press the Option softkey and choose one of the following:

• Delete Entry—Delete the entry from the Missed Calls list.

• Delete List—Delete all entries from the Missed Calls list.

• Add to Address Book—Add the entry to your personal address book.

HTTP

WAN

IP

I.T