Support

Our support section is divided into these areas:

FAQ - Contains a list of Frequently asked questions. These are more general in nature than the knowledge base.

Knowledge Base - Contains guides, set up documentation, and other notes to perform certain tasks.

Open a Ticket - Click here to use a form / template to start a ticket. Helps ensure you have shared enough information to help us help you quickly.

Introduction to Support / Zendesk - For people new to our new support system. Includes an outline of workflow and an idea of what to expect during the support process.

Glossary - is a list of technical terms, abbreviations, etc. Our website references the glossary automatically making it easy for you to look up a word by just hovering over it the first time it appears in a document.

 

Additionally, people seem to look for Account Payments - please click there to review options for paying your account.

 

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