Things that fall short of the mark (in our opinion). Where they do, why, and how... What could make them better?

This post was inspired by a response to a great service / fitness enthusiast who writes and videos a LOT about a LOT of gear, and Allan who asked a question on an old thread - wondering if someone would reply...

He was curious about Fitbit and their heart rate accuracy.

Do I have to change? The answer to that depends on your comfort with what Facebook did / is doing. And may depend on a lot of things. Some people are jumping ship - others are prepared to weather the storm. Let me explain...

Earlier this year, we had some trouble with an Office 365 setup, but I can think of a dozen companies a similar experience could have happened with...

On this day, and as often happens with the site, actions seem to lag (ie. you create an account or a service, but it does take time to provision). This lead to an error where we had too many accounts added. Rather than risk someone being billed the wrong amount we attempted to contact them. That's where things got a bit murky.